Privacy policy

Last Updated: 08/01/2026

1. Scope of This Privacy Policy

This Privacy Policy applies to CoreLink’s website, online store, digital services, secure upload options, appointment requests, email communications, phone communications, and service-related interactions.

CoreLink provides service-based administrative support, including immigration form preparation, document organization, certified translation coordination, passport-related administrative assistance, Florida notary services, and wedding officiant services.

By using our website, purchasing a service, submitting information, uploading documents, contacting us, or scheduling an appointment, you acknowledge that you have read and understand this Privacy Policy.

2. Immigration Information & Document Handling

CoreLink may receive personal information, immigration-related information, identity documents, passport information, USCIS-related information, translation documents, contact information, and supporting documents from clients for administrative preparation purposes.

Information and documents submitted through our services may be used for:

• Administrative immigration form preparation
• Document organization
• Certified translation review or coordination
• Passport-related administrative assistance
• Notary appointment preparation
• Wedding officiant appointment coordination
• Customer communication and service support
• Payment, order, and service processing
• Recordkeeping and business operations

CoreLink does not provide legal advice, legal representation, legal strategy, legal analysis, or immigration eligibility determinations. Information submitted through our services is not used to provide legal opinions.

3. Personal Information We May Collect

The type of personal information we collect depends on how you interact with CoreLink and which services you request.

We may collect the following categories of personal information:

• Contact information: name, mailing address, billing address, phone number, email address, preferred contact method, and preferred language.
• Payment and transaction information: payment confirmation, billing details, order history, purchased services, transaction details, and payment status. Payment card information may be processed by Shopify or third-party payment processors.
• Account information: username, password, account preferences, saved information, and account settings if you create an account.
• Immigration-related information: information you voluntarily provide for administrative form preparation, including biographic details, addresses, family information, travel history, employment history, USCIS-related information, and supporting documents.
• Identity and document information: identification documents, passport information, green card information, marriage license information, translation documents, notary-related information, and documents submitted for service purposes.
• Appointment information: requested appointment date, time, location, service type, availability, and appointment-related details for notary, passport, in-person support, or wedding officiant services.
• Communications: information you provide when emailing, calling, texting, submitting forms, requesting support, or communicating with us.
• Device and usage information: IP address, browser type, device information, pages viewed, website interactions, cookies, and similar technology data.

4. How We Collect Personal Information

We may collect personal information from the following sources:

• Directly from you when you contact us, purchase a service, upload documents, complete an intake form, request a quote, schedule an appointment, or communicate with us.
• Automatically through the website when you visit, browse, use website features, or interact with cookies and similar technologies.
• From Shopify and service providers that help us operate the website, process payments, manage orders, provide upload tools, support communications, and deliver services.
• From third parties when you authorize them to provide information to us or when needed to provide requested services.

5. How We Use Personal Information

CoreLink may use personal information for the following purposes:

• To provide, manage, and improve services
• To process payments, orders, deposits, quotes, and service requests
• To prepare forms and documents based on information provided by clients
• To review uploaded files for administrative service purposes
• To coordinate certified translation services
• To communicate about missing information, service updates, appointments, billing, or support
• To schedule or coordinate appointment-based services
• To deliver completed drafts, prepared materials, translation files, or service-related documents
• To maintain business records and service history
• To detect, prevent, or investigate fraud, unauthorized activity, security issues, or misuse of our services
• To comply with legal obligations, valid legal process, or law enforcement requests when required
• To send service-related communications
• To send marketing or promotional communications where permitted and subject to your communication preferences

6. Marketing and Communication Preferences

We may use your contact information to send service updates, appointment information, order information, support messages, or other non-promotional communications related to services you requested.

We may also send promotional emails, newsletters, service announcements, or marketing messages where permitted. You may opt out of promotional emails by using the unsubscribe link in the email or contacting us.

Even if you opt out of marketing communications, we may still send non-promotional messages related to your account, order, appointment, payment, service request, or legal obligations.

7. How We Disclose Personal Information

CoreLink may disclose personal information when reasonably necessary to provide services, operate the website, process payments, comply with law, or support business operations.

We may disclose personal information to:

• Shopify and related Shopify services that host and power our website, checkout, store features, and related services.
• Payment processors that process payments, deposits, refunds, or payment confirmations.
• Upload, storage, and technology providers that help receive, store, transmit, or process documents and service information.
• Translation providers or contractors when needed to provide or coordinate translation services.
• Scheduling, email, phone, or communication providers used to contact clients and coordinate services.
• Shipping or mailing providers if optional physical mailing is requested and available.
• Government agencies, courts, law enforcement, or legal authorities when required by law or valid legal process.
• Business service providers such as accounting, IT, compliance, administrative, or security support providers.
• Third parties at your direction when you request or authorize us to share information for a service-related purpose.

CoreLink does not sell client immigration documents or uploaded personal documents.

8. Relationship With Shopify

Our website and store are powered by Shopify. Shopify may collect and process personal information about your access to and use of our website and services to help provide and improve the website, checkout, payments, store features, security, analytics, and related functionality.

Information submitted through our website may be transmitted to Shopify and third-party service providers, including providers that may be located outside your state, province, or country.

Shopify may process personal information according to its own privacy practices. To learn more about Shopify’s privacy practices and privacy rights, please visit Shopify’s privacy resources at: Shopify Privacy Policy.

9. Cookies, Analytics, and Online Tracking

Our website may use cookies, pixels, analytics tools, Shopify features, advertising tools, and similar technologies to operate the website, remember preferences, analyze website traffic, support checkout, improve services, prevent fraud, and provide marketing or advertising where permitted.

Depending on where you live, you may have rights to opt out of certain targeted advertising, sale, or sharing of personal information as defined by applicable law.

You may manage some cookie settings through your browser or device settings. Some website features may not function properly if cookies are disabled.

10. Third-Party Websites and Links

Our website may include links to third-party websites, platforms, tools, social media pages, payment services, government websites, or external resources.

We are not responsible for the privacy practices, security, accuracy, content, or policies of third-party websites or platforms. If you visit a third-party website, you should review that website’s privacy policy and terms.

11. Security of Personal Information

We use reasonable administrative, technical, and organizational measures to help protect personal information and maintain confidentiality during the service process.

However, no online transmission, file upload, email communication, payment system, or digital storage method can be guaranteed to be completely secure. Please do not send highly sensitive personal information by unsecured email unless we specifically request it and you accept the risk of email communication.

Clients are responsible for protecting their own account credentials, email accounts, devices, passwords, and communication channels.

12. Retention of Personal Information

We retain personal information for as long as reasonably necessary to provide services, maintain business records, complete transactions, communicate with clients, comply with legal obligations, resolve disputes, prevent fraud, enforce policies, and operate our business.

Retention periods may vary depending on the type of information, service requested, legal requirements, business needs, and client communication history.

13. Children’s Privacy

Our services are not intended for children under the age of majority in their jurisdiction. We do not knowingly collect personal information directly from children without appropriate consent.

If you believe a child has provided personal information to us without appropriate permission, please contact us so we can review the request.

14. Your Privacy Rights and Choices

Depending on where you live, you may have certain privacy rights regarding your personal information. These rights may include:

• The right to request access to personal information we maintain about you
• The right to request correction of inaccurate personal information
• The right to request deletion of personal information, subject to legal and business exceptions
• The right to request a copy of certain personal information
• The right to opt out of certain marketing communications
• The right to opt out of certain sale, sharing, or targeted advertising activities where applicable

These rights are not absolute and may apply only in certain circumstances. We may need to verify your identity before processing a request.

To exercise privacy rights, contact us using the contact information listed below.

15. Opt-Out of Sale, Sharing, or Targeted Advertising

Depending on where you reside, you may have the right to opt out of certain sale, sharing, or targeted advertising activities as defined by applicable privacy laws.

You may submit an opt-out request through our Data Sharing Opt-Out page: Data Sharing Opt-Out.

If you visit our website with a Global Privacy Control opt-out preference signal enabled, the website may treat that signal as an opt-out request for that browser or device where legally required and technically supported.

16. International Transfers

Because our website is powered by Shopify and may use third-party service providers, personal information may be transferred, stored, or processed outside your state, province, or country.

When required, appropriate safeguards may be used for international transfers according to applicable law.

17. Complaints

If you have a complaint about how CoreLink handles personal information, please contact us first so we can review and respond to your concern.

Depending on where you live, you may also have the right to contact a data protection authority or similar regulatory body.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, privacy practices, technology, legal requirements, or business operations.

Updates will be posted on this page with a revised “Last Updated” date. Continued use of our website or services after updates are posted means you acknowledge the updated Privacy Policy.

19. No Legal Advice or Representation

CoreLink Immigration Form Services is not a law firm and does not provide legal advice, legal analysis, legal strategy, immigration eligibility determinations, or legal representation.

Submitting personal information or documents to CoreLink does not create an attorney-client relationship. Information is used for administrative service purposes only.

20. Contact Information

If you have questions about this Privacy Policy, our privacy practices, or your privacy rights, please contact us:

CoreLink Immigration Form Services
Email: support@corelinkimmigrationforms.com
Phone: 904-357-0788
Location: Jacksonville, Florida, United States